Superb service is at the heart of any successful hospitality venture. Returning patrons and positive word-of-mouth are essential to the long-term profitability of any hotel, restaurant or entertainment venue.
A successful hospitality business will provide its patrons with:-
- A quality product.
- Value-added services.
- Prompt and friendly service.
- Accurate ordering and billing.
Technology plays a significant role in ensuring that service levels are met, inventory is managed and costs kept under control. At Barcode Dynamics, we understand the demands of the hospitality industry and its unique requirements. We’re able to provide solutions in the following areas:-
- Enable patrons and guests to connect seamlessly via Wi-Fi to a wireless LAN (WLAN).
Mobile Ordering and Payment
- Empower your staff to take orders and process payments on the move via a cordless mobility device or tablet.
- Keep your stock at optimal levels to avoid out-of-stock situations and to minimise shrinkage.
Food Safety and Quality Assurance
- Automate processes to avoid safety and quality problems.
Staff and Guest Communications
- Communicate with your staff, guests and patrons in a secure, flexible manner via mobile computer technology and voice applications.
Safety and Security
- Equip staff with voice-capable handheld computers to enable quick security responses. Also provide guests and patrons with secure access cards.
Access, Membership and Loyalty Card Printing
- Provide guests and patrons with room keys, membership cards and loyalty program cards.
- Keep track of problems and fixes on a 24x7 basis.
- Shorten queues and validate tickets in a timely manner.
For further information on our broad range of hospitality solutions, please contact the friendly team at Barcode Dynamics.